The black box file can provide us detailed information concerning the flight/incident.
You can download the black box file under: solapp/tools/black box. Then select the needed previous flight time to download.
Please be sure that the download is complete at 100%.
Very important /!\:
1- Please be sure that your battery is fully charged before the download.
Please be sure that the battery is not completely discharged during the download. That can damage it.
The black box file is important for our analysis. Please attach it to your email.
You can use wetransfer to send us the black box file